Terms and Conditions

1. Introduction

Welcome to Click Now Express. These Terms and Conditions govern your use of our services. By accessing or using our website and delivery services, you agree to comply with these terms.

2. Service Scope

Click Now Express specializes in deliveries to Takealot Distribution Centers in Johannesburg and Cape Town. Our services include parcel collection, secure handling, and on-time delivery. Free return collection is offered as a perk but may be subject to limitations.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete shipping details.

  • Ensure that packages comply with Takealot’s shipping requirements.

  • Settle all payments as per agreed pricing.

  • Not misuse or engage in fraudulent activities while using our services.

4. Pricing & Payment

  • All delivery fees must be paid in advance unless otherwise agreed.

  • Pricing may vary based on package size, weight, and distance.

  • Late payments may result in service suspension.

5. Delivery & Liability

  • Click Now Express is committed to on-time deliveries but is not responsible for delays caused by unforeseen circumstances such as weather, strikes, or traffic.

  • We ensure secure handling but are not liable for damages caused by improper packaging by the sender.

6. Cancellations & Refunds

  • Orders may be canceled within [X] hours of booking for a full refund.

  • Refunds are only applicable if Click Now Express fails to fulfill the agreed service.

  • No refunds will be issued for incorrect address submissions or failure to comply with Takealot’s packaging rules.

7. Privacy Policy

Your personal data is protected in accordance with our Privacy Policy. By using our services, you consent to our data collection and processing practices.

8. Modifications to Terms

Click Now Express reserves the right to update or modify these terms at any time. Continued use of our services after modifications constitutes acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for choosing Click Now Express!